Refund Policy

Saga Refund Policy

Thank you for shopping with Saga. We want you to be completely satisfied with your purchase. If you are not fully happy, we offer a straightforward refund and exchange process.

Returns:

• You have 30 calendar days from the date of delivery to request a return.

• Items must be unused, in their original packaging, and in the same condition as received.

• To initiate a return, please email us at everlinegroupllc@gmail.com with your order number and reason for return.

Refunds:

• Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 7-10 business days.

• Shipping costs are non-refundable.

Exchanges:

• Exchanges are available for defective or incorrect items only. Please contact us immediately at everlinegroupllc@gmail.com.

Non-returnable items:

• Personalized or custom-made jewelry.

• Items damaged due to misuse or improper care.

Thank you for choosing Saga. Your satisfaction is our priority.